Appliance Alerts

Thermador Certified Integrated Refrigerators & Freezers: IMPORTANT UPDATE
September 27, 2024

A few months ago, STAR-K received reports from consumers that the Thermador integrated refrigerators and freezers listed below did not maintain proper cooling temperatures when set in Sabbath Mode:

T30IR | T30IF | T36IR | T36IF
Thermador has developed a solution to this cooling issue. Unfortunately, it will not be available to consumers before the Yamim Tovim this October.

In the interim, we offer the following workaround: Do not enter Sabbath Mode. Instead, place a strong, thin magnet over the door sensor switch, located at the front and center at the top of the inside door frame.

Suitable magnets can be found at the following online sites: here or here.

Magnets that come without adhesive backing should be taped down, so they don't shift when the door is opened and closed. Once the magnet is in place, it forces the appliance to "think" that the door is closed. The door may then be opened with a shinui (e.g., looping a hand towel through the handle).

STAR-K will issue further updates as they become available.

Miele Refrigeration Products
July 26, 2024

Effective August 1, 2024, STAR-K will no longer certify Miele Sabbath Mode appliances. STAR-K will not be able to offer support for any Miele appliances purchased after this date.

Those seeking to purchase appliances compatible with Shabbos and Yom Tov are advised to select models certified by a reliable kashrus agency.

Wolf Certified "M" Series Wall Ovens
June 06, 2024

The Sabbath Mode in the models listed below was not correctly implemented according to STAR-K specifications. Pressing "+" or "-" to adjust the temperature causes a display change on the screen, which is forbidden on Yom Tov.

One may not adjust the temperature of these ovens on Yom Tov, even when in Sabbath Mode. All other Sabbath Mode functions work properly.

• New Model # (Old Model #)
• SO3050TM/S/T (SO30TM/S/TH)
• SO3050CM/B (SO30CM/B)
• SO3050CM/S (SO30CM/S)
• DO3050TM/S/T (DOTM/S/TH)
• DO3050CM/B (DO30CM/B)
• DO3050CM/S (DO30CM/S)

This alert does not impact Professional style "M" Series wall ovens with knob controls.

Wolf is aware of the issue and will include a resolution in their next software update.

If you own one of these models, contact the Wolf service department at 800-222-7820 to report the problem. They will arrange a service appointment when the update is ready.

Thermador Certified Integrated Refrigerators & Freezers
May 23, 2024

STAR-K has received reports from consumers that the Thermador integrated refrigerators and freezers listed below do not maintain proper cooling temperatures when set in Sabbath Mode:

T30IR | T30IF | T36IR | T36IF

Stores should consider not selling these models to consumers who require a Sabbath Mode.

Consumers who own one of these models and are experiencing issues should be directed to contact Thermador and open a service ticket. We ask that they forward that information to STAR-K at this address and we will follow up as needed.

KitchenAid: Model KRFF577KPS: KitchenAid Freestanding French Door Refrigerator
March 28, 2024

It has come to our attention that some KitchenAid KRFF577KPS 26.8 Cu. Ft. Standard-Depth French Door Refrigerator with Exterior Ice & Water Dispenser units have a malfunctioning Sabbath Mode. This issue has been identified in recently purchased units.

To determine if you own an affected unit, enter Sabbath Mode and hold down the door switches. If you hear a fan activate or deactivate when the switches are pressed and released, then Sabbath Mode is not working correctly.

KitchenAid is working on a solution to resolve the issue. In the interim, to use on Shabbos or Yom Tov, STAR-K recommends taping down the door switches along with setting Sabbath Mode.

Please email [email protected] if you would like to be notified when a fix is available.