Frequently Asked Questions 常见问题

1)Will STAR-K guarantee sales increases with certification? STAR-K认证能够保证销售的增长吗？

No, we cannot guarantee a sales increase. We are not marketing the product being certified.
However, many distributors in the USA and Europe look for products that are Kosher certified.
Having certification can therefore enhance marketability of your products.

不能，Star-K 法保证您的产品销量一定会有增长。我们并不对通过认证的产品进行任何推销活动。
但是，许多消费者、生产商以及经销商会选择通过认证的产品。通
过这一认证将有助于提高您产品的市场营销效果。

2)Will the STAR-K introduce new customers? STAR-K会介绍新的客户吗？

Star-K does not actively promote products. Our job is to certify that products are Kosher.
Often a manufacturer or distributor will call to ask if we know of a supplier for a product
that is Kosher. We give precedence to Star-K certified products when marketing our recommendations.

我们不会积极介入贵公司或任何公司产品的推广。我们唯一的宗旨是证明经我们认证过的产品为
kosher产品。我们会向消费者、生产商以及经销产推荐他们所需的Kosher产品货源，
并且会优先推荐通过 Star-K 认证的企业。

3) May I refuse to disclose production processes or ingredients to Star-K?
我可以拒绝披露工艺流程或产品成分给Star-K吗？

Star-K certifies many companies with whom we have proprietary agreements not to
disclose any information. We are prepared to enter into such agreements with our
customers. As a certification organization, we cannot verify a product is Kosher
unless we have full disclosure as to what goes into the product. Often we do not
require knowledge of percentages or of exact nuances in manufacturer detail, but this
may depend on what else is being produced at the factory. etc.

作为一家认证机构，除非我们有关于配方及工艺方面的完整信息，否则我们
将无法认准某一产品为kosher产品。通常我们在对一件产品进行认证的时候并
不需要了解配方中各种成份的具体比例或生产工艺中的细微差别。
Star-K与其所认证的许多公司签署了产权协议，保证不向任何第三方泄露任何
有关信息。如需了解更多这方面的信息，请参阅《Star-K保密性》。

4) We do not need the certificate ourselves because our foreign clients usually send a
Rabbi to certify our products at least once a year.

我们不需要认证，因为我们的国外客户至少每年一次会派遣犹太专家对工厂的产品进行检验。

If your client sends a Rabbi to certify your product in their name, this may help you to
sell your products to other potential customers. You can only sell your products
certified Kosher to this client. You cannot sell your products to other clients as
Kosher certified .Often we have gone into a factory on behalf of a distributor and had
the factory request its own certification in order to broaden its marketability.

如果您的买家以他们的名义派遣专家到工厂，那么这样的认证实际上
掌握在这位买家手里。这种认证只包括您向这一特定买家销售的那些产品，
而不会对任何其它买家起作用。
除非贵公司拥有专门的认证，否则您无法将产品当作Kosher产品出售给任何
潜在的其它买家。我们也曾多次代表经销商访问过生产厂，这些工厂后来都以